Target Reviews

Easily half of the things that I ordered did not end up in my final order. Though they would show up in stock online and while I put them in my cart and go to check out, apparently they were out of stock when it came time for the store shoppers to collect my things. On top of that, there was an instant dollar off coupon on one of the bags of vegetables that the cashier never bothered to use. It was just an all-around bust.

Easily half of the things that I ordered did not end up in my final order. Though they would show up in stock online and while I put them in my cart and go to check out, apparently they were out of stock when it came time for the store shoppers to collect my things. On top of that, there was an instant dollar off coupon on one of the bags of vegetables that the cashier never bothered to use. It was just an all-around bust.

I ordered a white king size bed & the one that arrived was khaki, not a color Target advertised. I was told Estes trucking would pick it up on 9/14/22. They never showed up. I called Target on 9/16 & complained that sending me the wrong bed & not picking it up was delaying my refund. The agent said he’d have my refund to me between 9/9/19-9/21. He said he’d have Estes contact me w/their new pickup time. But instead, he emailed me a UPS mailing label! Can’t mail a 180 lb bed. So I had to call back again. This time I had an agent put me on hold for 20 min. Upon return, I asked her what exactly she was doing. She said she was reading my case. She then spent the next ten minutes rereading & confirming my name, address, account number, purchase details, & dollar amounts. I felt like she was simply using me for English practice because she never said anything new, she just kept re-reading the obvious. She said there was nothing she could do differently & there was no one to escalate my case to. She said she could give me the Estes website and I could “reach out to them”. I told her that was her job, not mine. She said the postage mailing label I received WAS the Estes pickup confirmation which makes absolutely no sense - and then she hung up on me. At this time there is no one coming for this bed. I want my refund of 906.30 for the bed & 78.84 for assembly immediately and I want this bed removed from my property.

We visited the Colorado Mills Target Eye Glass store. Christoff and Dr. West could not have been any nicer or more patient. I came in with a customer who has slow mental abilities and has great difficulty making decisions. They spent 2.5 hours with us making sure the prescription was accurate, explaining everything about purchasing frames and we left very happy with the purchase and the way we were treated with kindness.

I’ve been quite a loyal online customer. Messed up online order. Stated delivered but never was. Took 3 calls (& my time) to correct. Finally talked with rep that had brains. Cancelled order & reordered. Got delivery minus one item I paid for. Now trying to access my on line account & will NOT allow me to sign in. Gee Target…. Revenge/vengeance is not becoming. Thanks for $10 gift certificate. Will give to someone you allow to shop. online. Very sad. Very unbecoming esp nowadays.

Recently, Target has been canceling my pick-up orders, stating the items ordered were "out of stock". But in two instances (and it has happened more than twice) I walked into the store shortly after they cancelled my order and saw the exact items available and on the shelf. Now before you say "maybe it wasn't the exact item", I scanned the barcode of the item - in my Target app and saw that it was the exact item and was well stocked. I believe they are understaffed and under trained, or the associate in my specific location (West Bay Shore, NY) responsible for pick up orders is just lazy. I'm just about fed up.

Do not go to the target in Westminster Mall, its always dirty, nothing is stocked, they leave expired food on the shelf, and the employees are rude!

I ordered a microwave ready for pickup. Walked in to pickup, the looked at my order gave me a basket. When I loaded in the car, I realized not only was it wrong dimensions it was a completely different microwave. I came back in, left the basket at the front, went to find the microwave - they had several. Picked it up and brought it to customer service. Instead of just letting me go with my correct microwave - the one that matched the one in my order. The woman required me to waste 15 minutes to “return” a microwave I never ordered - lie to the computer and say I didn’t like it instead of wrong item. Then by the time she finished all that, it was raining. So I ended up having to buy an umbrella and waste another 20 minutes of my life.

Where do I start….? What’s not lost or broken is missing and the customer service skills they have are non existent! Online orders are the worst, I have ordered candles and every single one is shattered and broken and they won’t replace them. Now we are trying to figure out where our furniture is that we ordered and absolutely no help at all from customer service, wondering if they will even refund or replace my missing items…? Absolutely ridiculous!! Constantly cancel our in store pick up orders and won’t give any reason. I don’t recommend this business at all and this used to be my favorite store 🤦‍♀️

Target is the worst. They cancelled my order bc i took “too long to pick it up” and the never refunded me. Apparently if you use paypal you get a gift card code which no one tells you (never do this!!) i have called and been transferred and talked to 6 different people all of who apparently fixed my issue and never got anything from them. I just want my 20 dollars back i recommend never shopping target online. Never call their helpline. One person in particular barely spoke english and was the rudest person i have ever spoken with. There were a few who were nice but no one could actually get me ny refund. I think its a scam. Forget target. Shop amazon